- What information does Tab Cleanup collect and does this include personally-identifiable information;
- What does Tab Cleanup do with the Information it collects;
- How does Tab Cleanup share the information it collects;
- What kind of security measures are in place to protect against the loss, misuse or alteration of information under Tab Cleanup control;
- Choice and Correcting/Updating/Deleting/Deactivating Personal Information.
TAB CLEANUP IS INTENDED ONLY FOR ADULTS.
TAB CLEANUP INTENDS ITS SERVICES TO BE USED ONLY BY ADULTS. TAB CLEANUP EXPRESSLY HAS NO INTEREST IN MARKETING TAB CLEANUP TO ANYONE UNDER THE AGE OF 13.
TAB CLEANUP PRIVACY STATEMENT
A. What information does Tab Cleanup collect, and does this include personally-identifiable information?
TAB CLEANUP SERVICE MAY COLLECT AND STORE INFORMATION ABOUT THE WEB PAGES YOU VIEW, THE DATA YOU ENTER IN ONLINE FORMS AND SEARCH FIELDS, THE “CLICKS” YOU MAKE, THE IP ADDRESS, URL AND COUNTRY OF THE SITES YOU VISIT, YOUR IP ADDRESS, INFORMATION ABOUT YOUR BROWSER AND OPERATING SYSTEM, AND THE PRODUCTS YOU PURCHASE ONLINE WHILE USING THE SERVICE. ALTHOUGH TAB CLEANUP DOES NOT ATTEMPT TO ANALYZE WEB USAGE DATA TO DETERMINE THE IDENTITY OF ANY TAB CLEANUP USER, SOME INFORMATION COLLECTED BY THE SERVICE IS PERSONALLY-IDENTIFIABLE. TAB CLEANUP AGGREGATES AND ANALYZES THE INFORMATION IT COLLECTS TO IMPROVE ITS SERVICE AND TO PREPARE REPORTS ABOUT AGGREGATE WEB USAGE AND SHOPPING HABITS.
If you are visiting the Tab Cleanup website we collect the following information: the full Uniform Resource Locator (“URL”) of the web page from which you came to Tab Cleanup; your Internet Protocol (“IP”) address, which may include a domain name; the date and time for each page you view; the name of and information about any advertisement that brought you to the Tab Cleanup website; searches you perform, links you click on; and computer and connection information such as browser type and version, operating system and platform. We also transmit cookies to your computer so we can track the pages of our website that you view and the order in which you view them.
If you download and install the Tab Cleanup Service software, we collect any information voluntarily provided by you during the installation and registration process, which can include your email address as well as demographic information such as gender, age, occupation, household income, zip code and country. We also collect the name of and information about any advertisement that brought you to the Tab Cleanup Service download. Demographic information is correlated to web usage and shopping information collected during your use of the Service, but we do not attempt to determine your identity by analyzing this information. We transmit Tab Cleanup cookies to the hard drive of your computer. These cookies enable Tab Cleanup servers to recognize and identify your web browser when you are using the Service. They also enable Tab Cleanup to track and store information about your web usage path and online shopping while using the Service.
B. Personally-Identifiable Information
The URLs we collect through the Service sometimes contain personal information about you. For example, when you enter information on a web page (e.g., when you complete an online registration form or sign up for a contest), the operator of the website may insert that information into its URL for that or the next page. This information often appears after a question mark (“?”) in the URL, although it can appear in other places. This means that your name, your address, your email address or similar information you might consider private or personally-identifiable which you enter into a web page sometimes becomes part of a URL that is then transmitted to Tab Cleanup and automatically stored in Tab Cleanup databases. This can also occur with words, topics, products or phrases you enter into search engines whether those engines are provided by the Service itself or found elsewhere on the Web while using the Service. Tab Cleanup has no control over what information third-party websites put into their URLs or where they put it, but any information in each URL is collected and stored by Tab Cleanup when you are using the Service.
We collect information about the products you view or search for on the World Wide Web. This allows us to provide more detailed product and comparative shopping information. The information we collect includes product codes (such as ISBN numbers for books), product names, and other identifiers that appear in both the text and the URLs of web pages that you view. The product information that Tab Cleanup gathers is logged together with your IP address, Tab Cleanup cookie number, the names of Tab Cleanup business partners that might have additional information about the particular product, and the date and time in a single data string for each web page you visit. These strings, which we call “shopping paths,” may also contain personally-identifiable information. Tab Cleanup transmits the product descriptions (without your Tab Cleanup cookie number or IP address) to its business partners, who return relevant product information and/or comparison shopping information to the Service for your use.
If you communicate by email with Tab Cleanup, we may store copies of such email or similar communications between you and Tab Cleanup. This can result in the collection of your email address or other personally-identifiable information you may have in your email text, addresses or other fields, as well as the collection of the your IP address, the Internet or other routing of your communication, and the date and time of your communication. We do not attempt to correlate this information to your Tab Cleanup cookie number or your usage and shopping paths unless responding to your inquiry requires us to do so.
Although these information logs may contain personally-identifiable information, Tab Cleanup does not attempt to correlate cookie numbers, usage paths, shopping paths, or demographic information to your email address and does not attempt to determine the identity of any Tab Cleanup user by analyzing this information, except as required by subpoenas, court orders or legal requirements.
If you submit any information to the Tab Cleanup website, the content you submit, the URL that you reviewed, your chosen public nickname, your Tab Cleanup cookie number, and a record locator number may be logged together by Tab Cleanup.
All transmissions between you and Tab Cleanup, including emails, URLs, cookie identification numbers, usage paths, shopping path information, and any personally-identifiable information they might contain, pass through many third-party machines, operating systems, programs, browsers, web servers, networks, routers, Ethernet switches, ISPs, proxy servers, intranets, the public telephone systems, or other devices, any of which may create activity logs containing such transmissions.
The Service and Tab Cleanup website provide links to various features, services and web pages provided solely by our business partners or other organizations. The links take you to pages provided solely by those entities, although sometimes the pages are co-branded with the Tab Cleanup logo. You will be able to tell when another entity is involved with providing features, services or web pages, and any information about your interaction with those web pages, including which pages and advertisements you view and any search terms or other information you enter, will be received by that other business.
Further, our business partners may post advertisements on pages co-branded with the Tab Cleanup logo. Those advertisements are transmitted to your browser directly by the advertiser or the business partner, not by Tab Cleanup, and those advertisers may transmit a cookie to your hard drive and may collect information about you. If an advertiser or its ad server has previously placed a cookie on your machine, it may recognize the cookie and learn you have visited our co-branded web page or used our Service even though you do not click on the advertisement. Tab Cleanup makes no claim or representations concerning what such advertisers do or do not collect about you, and refers you to those entities for information about their privacy practices.
You acknowledge and agree that Tab Cleanup is not responsible for any content, advertising, products or other materials on the websites (whether co-branded with the Tab Cleanup logo or not) of or available from other businesses that we do not control. You further acknowledge that Tab Cleanup shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
C. What does Tab Cleanup do with the information it collects?
If you gave us your email address when you registered, we use it to send you Tab Cleanup newsletters, product updates, service-related information and other offers and information from Tab Cleanup or its business partners. Tab Cleanup also may contact you by email to respond to your submissions and customer service inquiries. We do not disclose your email address to business partners or to anyone other than employees and agents working for or on behalf of Tab Cleanup, except as required by law. We do not use your email address to correlate your identity to your web usage paths, shopping path information, or purchase information. If you have given us your email address but wish to unsubscribe at any time, please see our section regarding changing your information for instructions on how to do so.
We use IP addresses to diagnose problems with our servers and to administer our website. Your IP address also is used by Tab Cleanup to gather broad demographic information, such as your general geographic location and Internet Service Provider. IP addresses are further used to help determine the number of Tab Cleanup users. This demographic information may also be used by Tab Cleanup to analyze aggregate web usage behavior.
We use web usage paths to build the Related Links functionality. We use shopping paths to build the functionality of our product information and comparison shopping features. We use both usage and shopping paths and purchase information for aggregate research and reports.
FEEDBACK AND OTHER COMMENTS AND STATEMENTS THAT YOU CHOSE TO SUBMIT TO TAB CLEANUP BY ANY MEANS WHETHER BY EMAIL TO TAB CLEANUP CUSTOMER SERVICE, TELEPHONE, LETTER, OR ANY OTHER MEANS SHALL BE CONSIDERED NONCONFIDENTIAL. TAB CLEANUP IS FREE TO USE SUCH INFORMATION ON AN UNRESTRICTED BASIS.
D. How does Tab Cleanup share the information it collects?
Tab Cleanup does not attempt to determine the identity of its users or correlate their email addresses with their web usage paths or shopping information. Except as described below, Tab Cleanup does not intentionally disclose personally-identifying information collected from any user to any third-party without the user's consent.
We provide “stripped” usage path information, demographic information and shopping path information to researchers. They use it to prepare analyses of aggregate web patterns and trends. Such analyses are used in research and commercial reports provided to third parties. Before providing the usage path information, we “strip” from the URLs a portion of your IP address and the information that appears after the “?” with limited exceptions for certain types of search terms. Before providing the shopping path information to researchers, we strip a portion of your IP address from the data string.
If you use the search functions provided on either the Tab Cleanup website or on the Service software, we transmit your search term and IP address to a search engine.
We disclose any information we possess in response to subpoenas, court orders or legal requirements, and such information might be used by the receiving party to determine your identity, your web usage and online shopping behavior or other things about you.
We employ other companies and individuals to perform functions on our behalf, such as technical support services. To perform those functions, it may be necessary for them to obtain access to Tab Cleanup databases and servers, which may contain personally identifying information about users.
E. What kind of security measures are in place to protect against the loss, misuse or alteration of information under Tab Cleanup control?
Tab Cleanup uses commercially reasonable computer security safeguards to protect its databases and servers against risks of loss, unauthorized access, destruction, misuse, modification, or inadvertent or improper disclosure of data. These risks, however, cannot be completely eliminated and Tab Cleanup therefore cannot guarantee complete security.
Tab Cleanup also segregates certain personally-identifiable information provided by you. Any email address you chose to provide is stored in a database. Your usage paths are stored on a separate database and server that can be accessed only by a limited number of Tab Cleanup employees. Shopping paths are stored in a database separate from usage paths, email addresses, and demographic information. Also, any demographic information you chose to provide is stored, along with your Tab Cleanup cookie number and the name of any advertisement that brought you to the Tab Cleanup download, in a database separate from email addresses, web usage path information and shopping path information. Tab Cleanup prohibits its employees from using any of this information to determine your identity.
If you send us an email, you should know that email is not necessarily secure against interception. So, if your communication includes sensitive information like your bank account, charge card or social security number and you prefer not to use one of our secure online complaint forms, contact us by postal mail or telephone rather than email.
F. Choice and Correcting/Updating/Deleting/Deactivating Personal Information
You may opt out of having your personal information collected by Tab Cleanup, used by Tab Cleanup for secondary purposes, disclosed to third parties or used by Tab Cleanup to send you promotional materials, by making a request via firstname.lastname@example.org.
If your personally-identifiable information changes (such as zip code, phone, email or postal address), or if you no longer desire Tab Cleanup, we provide a way to correct, update or delete/deactivate users personally-identifiable information. This can usually be done emailing our customer support via email@example.com.
If you choose not to receive Tab Cleanup newsletters, offers, and product and service information, simply send your request via firstname.lastname@example.org from the email address where such information is being sent, and state that you no longer want to receive Tab Cleanup information and updates.
Consumer Input Data Collection and Use
A. Information Collection
Compete may collect both non-personally identifiable information and personally identifiable information from you as described below. Compete’s Software primarily collects 'clickstream data'. Clickstream data is information generated by you and your computer while surfing the Internet and interacting with various sites and services. In greater detail, the Software collects the following types of information:
- Online browsing: This includes the sites you visit, including news sites or social networks, and your interactions with those sites.
- Online activities: This includes the search terms you enter and the results of such searches, the videos you view, the products you shop for online, information you enter into forms, the materials you download or upload, the advertisements you see, information and content on web pages you visit and with which you interact and may include personal, financial and health information (subject to the filtering process described below in the section entitled "Protecting Personal & Sensitive Information; Information Filtering").
- Information on secure pages: This includes information and content from protected or secure pages that you access, such as online accounts or the content of complete and incomplete consumer transactions when you are checking out through a website's shopping cart, even if the website makes this information unreadable to others.
- System information: This includes information about the computer and browser that you are running on, including the IP address of the computer, unique identifiers used by websites and applications how the Software is operating, and which other applications are installed or running.
- Information you provide: In some cases, Compete may invite you to participate in surveys, in which case your responses are considered information collected under, and subject to, this Policy.
The above list contains examples of the type of data collected, and is not a comprehensive list of every single data element within such data types.
B. Protecting Personal & Sensitive Information; Information Filtering
The Software and Compete’s internal systems are outfitted with technical privacy rules designed to try to avoid the collection of certain types of personally identifiable and sensitive information that can be identified by the Software and systems, such as credit card numbers, social security numbers, email addresses and email content from most web-based email accounts. These rules rely on known field types, values, and algorithms, but they are not foolproof, and sometimes the Software may inadvertently collect unwanted information.
As part of Compete’s security program, Compete conducts regular checks to update and refresh these rules that filter personally identifiable and sensitive information. Compete also uses privacy rules and procedures within Compete’s internal network environment in an effort to prevent the unauthorized use of personally identifiable and sensitive information.
When your information is sent over the public Internet by the Software, it is transmitted through a secure means of encryption. This is to protect against the information Compete collects from of Compete’s panelists being improperly accessed by third parties during such transmission.
Despite Compete’s efforts, certain personally identifiable or sensitive information might get through the privacy rules and procedures, such as health and financial details. However, Compete does not knowingly use any inadvertently retained personally identifiable or sensitive information in Compete’s services, and Compete makes reasonable efforts to review and update Compete’s rules and procedures to keep up with any changes.
Compete may collect certain information in part through the use of a web technology called a "cookie." Compete’s cookie is a small text file that is saved to your computer using your web browser, which allows websites to recognize you and store preferences and other information if you return to the website using the same computer and browser.
Compete uses temporary session cookies during the download and registration process to correctly identify the research panel that you have joined, enable the creation of a unique, anonymous identifier and to trigger the download process.
Compete may use Compete’s cookies apart from the Software and link that data to other data in your profile, including data that is collected through your use of the Software. Please note that this only applies to Compete and or Consumer Input cookies.
You may remove Compete’s cookies and/or control their operation by adjusting your browser settings. Please visit the 'help' section of your browser for more information.
D. Information Use and Sharing
This section describes how your data - which includes web use, demographic information, survey responses and information Compete has obtained from third parties - contributes to the kinds of services Compete’s clients buy from Compete. Compete’s typical process is to combine panel members' data into consumer segments and report on the aggregated (or grouped) results. Consumer segments are pools of users who have common interests or characteristics, for example, "women between the ages of 28-34 interested in travel websites." Once aggregated, the results and consumer segments are shared with Compete’s clients and other parties as described in this Policy. The following are examples of the kinds of services Compete provides, and how your data is used in these services:
Advertising Research - Your data is combined with data from other users into a pool that is then analyzed for exposure to certain advertising. Information about the combined pool, which does not identify any particular user, is shared with clients so they can understand if and how their advertising spending impacts the consumer journey and consumer decisions. For example, by comparing the behaviors of a group of users who saw a particular online advertisement with another group of users who did not see that advertisement, Compete can help advertisers understand the effectiveness of their ads.
Media Use Analysis - Your data is combined with data from other users to form consumer segments that are shared with clients without identifying any particular user. These segments are typically analyzed on behalf of clients to understand where consumers go online and how consumers interact with digital media, which includes website content and advertising that they see. For example, Compete help companies understand the effectiveness of their websites by comparing how users are interacting with their websites versus how users are interacting with their competitors' websites.
Profile Building - Compete may use the personally identifiable information you have provided to Compete outside of the Software or an identifier associated with you that by itself is anonymous (such as an IP address or similar identifier) to get additional information about you from other public and private data sources. These third party data sources may provide Compete information on your purchases (both online and off-line), your household and lifestyle information, and broader demographic and personal history details. Compete may combine this information with other information to create and enhance profiles that are shared as described in this Policy. For example, by looking at both web browsing activity and in-store purchases, Compete research may identify a consumer segment whose members visit certain websites when they are in the process of researching a product (like a television, computer, or automobile) but are likely to make the actual purchase in a physical store. This data can help the manufacturer or seller of that product better understand where to find customers who may be interested in their products.
Multi-program Data - Compete may use any information Compete has about you through other similar research projects administered by Compete to match the data collected through this program with the data collected through such other panels and programs (including data collected in the past), and use the combined "multi-use" data pursuant to this Policy.
Consumer Analysis - Compete may use your data, including personally identifiable information Compete has obtained directly or through a trusted third party vendor, to enhance Compete’s or Compete’s customer's consumer profiles explained above. Compete uses personally identifiable information in this way when Compete’s customer already has this information because it is usually the only way to match Compete’s profiles with those of Compete’s customers. Sometimes Compete may gather information from your clickstream data, such as a session ID, or site user ID and share it with a third party in order to match your information with the information possessed by that third party as part of Compete’s services. Although in each of these cases Compete permits these other parties and Compete’s customers to use your information to enhance their broader consumer segments, to which they then may target advertising, Compete prohibits these parties from using your information to target advertising to you individually. So in the normal course of your web browsing, you may be a member of a broader consumer segment that sees particular advertising that your data helped create.
User-Level Data - On occasion, Compete may share user-level data Compete collected from you with third parties (including affiliates), for purposes beyond the specific examples noted in this Policy. User-level data is information that is associated with your specific device and is not aggregated with other data. For example, Compete may share data with a third party that reveals that you have viewed certain sites or used certain apps or features, but you will not be personally identified with such information. Rather, the user-level data will be associated with an anonymous identifier (such as user 'X'). Compete prohibit the third parties with whom Compete share such user-level data from trying to uncover the actual identity of 'X', except as may be otherwise allowed under this Policy, such as in the "Consumer Analysis" section above.
Targeted Surveys - Compete may send you invitations to participate in surveys on the basis of your online behaviors collected by the Software or merely based upon your participation in the program. For example, if you visit sites that suggest you enjoy travel, Compete may send you a survey regarding travel services. Compete may provide Compete’s clients with some or all of the responses to these surveys without directly identifying any particular user, including specific answers and quotes from individual respondents.
Compete also may use your information for purposes of maintaining the configuration and proper functioning of the Software, for database or Software application services (such as customer support, email, or surveys), and for purposes of data quality and data cleansing.
When working with a third party (such as another data provider) to supplement your profile, Compete protect your privacy by having Compete’s partner sign a confidentiality agreement stating that they will not share personally identifiable information with unauthorized parties. Compete instructs them to maintain the confidentiality, security and integrity of the information Compete provides and not to use the information for any purpose other than those Compete explicitly authorizes.
Compete may share information about you with authorized vendors and service providers in connection with the services that they perform for Compete. These third parties are prohibited from using your information for other purposes.
E. Additional Disclosures of your Information
In the event Compete goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your information may be among the assets transferred. Compete also reserve the right to disclose your information as required by law, court order, or legal process served on Compete, when Compete believes that disclosure is necessary to protect Compete’s rights, or to combat suspected fraudulent activities.
F. How to Opt-Out from the Panel; Software Removal
You must remove the Tab Cleanup Services to opt-out of the Compete research panel.
Compete does not respond to or honor do not track signals or similar mechanisms transmitted by web browsers.
If you have set your browser to "private browsing" or a similar setting, the Software may still continue to operate and collect data to be sent to Compete. To completely stop the operation of the Software and the collection of data from your computer, you must follow the instructions above to remove or disable the Software.
G. Data Security
We have put in place reasonable administrative, technical, and physical safeguards to protect against unauthorized access to the information we collect. However, no security measures are 100% impenetrable and we cannot guarantee against all potential security breaches. Moreover, the transmission of information over the Internet is not inherently secure, and we are not responsible for the transmission of information over networks that we do not control. Your use of our Software demonstrates your assumption of these risks, to the fullest extent allowed by law.
H. Data Access Rights
If you would like to modify or remove personally identifiable information about you that is being held by Compete, then you should contact Compete with your specific requests using the information in the Contact Compete section below. Compete will respond to your access request within 30 days. Such access rights do not include the ability to modify or remove clickstream data, information that has been inadvertently collected as described above in the Protecting Personal & Sensitive Information section or information that has already been shared with a third party as permitted by this Policy.
I. Data Retention
Compete will retain the information described above for as long as the information has value as part of the services Compete offers to Compete’s clients , or as long as is necessary to comply with Compete’s legal obligations, resolve disputes, and enforce Compete’s agreements, whichever is longer. If you opt out of the program by following the directions to remove the Software as described above in How to Opt-out from the Panel; Software Removal, Compete no longer will collect data from you but Compete will retain and continue to use your data collected prior to your removal of the Software unless you contact Compete pursuant to the Data Access Rights section above.
J. Data Stored in the United States
Compete’s servers are maintained in the United States of America. By using the Software, you freely and specifically give Compete your consent to export your personally identifiable information to the USA and to store and use it in the USA as specified in this Policy. You understand that Compete’s data is subject to lawful requests by the courts or law enforcement authorities in the United States.
K. Contact Compete
If you have questions related to the Software, please contact Compete at email@example.com.